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PRE-TENANCY

Q. How long are the tenancy agreements for?

Q. Do you do credit checks?

Q. Are all properties furnished?

Q. In 2 or more bedroom properties, can more than one person live in the same room?

Q. Are pets allowed?

Q. Are there any administration fees?

Q. Is there a bond?

Q. Are bills included in the rent?

Q. Do you have any houses where I can just rent one room?

Q. Do you have any "student halls" type of accommodation?

Q. Do you provide kitchen utensils or do we need to bring our own?

Q. Is the internet installed?

Q. Do you do viewings on Saturdays?

Q. How long in advance do we need to book if we want to look at some houses?

Q. Do we meet you at the property or do we need to come to the office?

Q. Do you offer a Summer discount?

Q. Do you offer properties with bills included?

Q. Can I use my own furniture?



TENANCY

Q. How often do we have to pay rent?

Q. How do I pay the rent?

Q. Can my parents pay my rent?

Q. Who holds my Deposit?

Q. What happens if I fall into arrears?

Q. Can I leave the contract earlier should I want to?

Q. What happens if I have a maintenance issue with my property?

Q. How can i advertise my property/room if i cannot fulfill my tenancy agreement?

Q. Can I decorate?

Q. Can I put a lock on my bedroom door?



POST TENANCY

Q. What do I need to do in order to get my bond back?

Q. How long does my bond take to process and what format does it come in?